Happytel is the global industry leader in mobile device accessories and repairs with over 25 years of experience and 50 stores across Australia and New Zealand.

We are looking for a motivated Sales Assistant (Smartphone Specialist) to join our team in Stockland Cairns on a casual role.

Position Details:

• Role: Casual Smartphone Specialist (equivalent to sales assistant)
• Wage: $30.91/hr (incl. casual loading - junior rates may apply)
• Location: K11 Stockland Cairns 537 Mulgrave RD, Earlville QLD 4870

Key Duties and Responsibilities

• Provide our customers with a memorable shopping experience, offering expert guidance and solutions tailored to their needs.
• Show customers how to maximise their device's features, ensuring they get the most out of their technology.
• Offer basic smartphone repair services and help our customers identify their device issues and needs.
• Collaborate with the store manager to ensure the smooth day-to-day operation of the store.
• Efficiently process orders, both in person and over the phone, demonstrating strong point-of-sale (POS) skills for timely deliveries and enhanced customer satisfaction.
• Maintain an attractive and organised store layout through effective visual merchandising to enhance the shopping experience.

Requirements

• Passion for Excellence: A genuine desire to excel in delivering exceptional service and achieving sales targets.
• Team Player: Thrive in a team-oriented, fast-paced retail environment, working collaboratively with your colleagues to achieve success.
• Communication Skills: Possess strong interpersonal and communication skills to connect and engage with customers.
• Reliability: Demonstrate a dedicated work ethic, ensuring consistency and commitment to your role.
• Retail or Sales Experience: Previous retail or sales experience is a plus, but not mandatory – we welcome candidates with enthusiasm and willingness to learn!

What we can offer you

• Enjoy special discounts on our products.
• Earn extra rewards through our various campaigns based on sales and repair performance.
• Opportunities to attend training for more advanced repair skills and progress into higher-level or permanent roles.
• Join a close-knit team that values each member's contributions and collaborates with a shared purpose. 
   

This is your chance to develop your career and be part of an amazing journey of transforming Australia's industry leader to become the best on the global stage. A fun and exciting challenge awaits!

Submit your application today by Emailing to hr-list@happytel.com

Be sure to attach your updated resume. We also appreciate the inclusion of cover letters, sharing your motivation to join our team – APPLY NOW!